Sales Policy – TurboRapic
Effective Date: December 6, 2024
At TurboRapic, we aim to provide a seamless shopping experience and the best quality camera and photography equipment. By purchasing from us, you agree to the terms outlined in this Sales Policy.
1. Order Placement and Acceptance
Placing an Order
When you place an order with TurboRapic, you are offering to buy a product under the terms and conditions stated in this Sales Policy. Once your order is placed, you will receive an email confirmation acknowledging the receipt of your order.
Order Acceptance
Your order will be considered accepted once we confirm availability and ship the item to you. In rare cases, if we cannot fulfill your order, we will notify you by email and either issue a refund or offer an alternative product.
2. Pricing and Payment
Pricing
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. Prices do not include taxes, shipping costs, or other charges unless stated otherwise at checkout. Prices are final at the time of purchase, and any promotions or discounts cannot be applied retroactively.
Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment methods as indicated on the checkout page
Payment is due in full at the time of purchase. TurboRapic reserves the right to cancel or reject any order if payment is not successfully processed.
3. Product Availability and Shipping
Product Availability
While we strive to ensure that all products are in stock, inventory levels are subject to change. If a product you ordered is out of stock, we will notify you promptly and offer the option to backorder, choose an alternative product, or cancel the order for a full refund.
Shipping and Delivery
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the selected shipping method. Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.
Shipping Costs
Shipping charges are calculated based on the weight of your order and your delivery address. You will be informed of the shipping cost before completing your purchase during the checkout process.
International Shipping
We offer international shipping to select countries. Additional customs duties, taxes, and import fees may apply depending on your location and are the responsibility of the customer.
4. Sales Tax
Sales tax will be charged based on your location and the tax rate applicable in your jurisdiction. The tax amount will be calculated during the checkout process.
5. Order Modifications and Cancellations
Order Modifications
If you need to modify your order, please contact us immediately at info@turborapic.net. We can make changes to your order before it has been processed for shipment.
Order Cancellations
Once an order is processed for shipment, it cannot be canceled. If you wish to cancel your order, please do so within a few hours of placing it by contacting us. If your order has already been shipped, you must follow our returns process for a refund.
6. Refunds and Returns
Please refer to our Refund and Returns Policy for detailed information on how to return an item and request a refund.
7. Product Warranties
TurboRapic offers warranties on select products. Warranty terms and conditions will vary by manufacturer and product. Please refer to the individual product pages or contact us directly for specific warranty information.
Defective Items
If you receive a defective product, please contact us within 7 days of receiving your order. We will assist you in processing a return, refund, or exchange for a defective item.
8. Customer Support
For any questions regarding your order, product inquiries, or assistance with returns and refunds, please contact our customer support team at:
TurboRapic
Email: info@turborapic.net
Phone: (505) 869-3076
Address: 3 Wapiti Ln, Peralta, New Mexico
Website: www.turborapic.net
Thank you for choosing TurboRapic! We look forward to providing you with top-quality products and exceptional service.